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FAQ

Frequently Asked Questions

  • What is required to book an event?
    A non-refundable 50% retainer fee and signed contract are required to confirm your date, the balance is due at least 21 days prior to your event.
  • What are your cancellation policies?
    Payments are non-refundable. In the event of an emergency, you can rebook within one calendar year providing the new date is available.
  • What forms of payment do you accept?
    Clients can pay using cash or via bank transfer.
  • Can we pick up rentals?
    Certain items are available for pickup, Monday - Friday between the hours of 10 a.m. & 5:00 p.m. You can call to verify.
  • Do I have to return items cleaned?
    No you don't, we just ask that you shake out any debris from the items rented.
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